About Us
Our Story
“…To become a company so loved by its employees and customers that it does not matter what the competition does.”
Back in 2003, CEO & Founder Nathan Stooke’s neighbor, just two miles down the road from him, needed internet. In solving this issue, Nathan realized how many others nearby were still without internet. Wisper was born out of a desire to solve this problem for more than just his neighbors. Nathan convinced his wife to max out their credit cards and he started Wisper out of his 1986 Honda Accord with a fold up ladder. 20 years and six states later, Wisper is still connecting those that need reliable, high-speed internet.
In 2018, Wisper was awarded $220.3 million from the Federal Communications Commission through the Connect America Fund, Phase II Auction; the second-highest winner nationwide. Wisper views the CAF II funds as a catalyst to their continued commitment to closing the digital divide.
From its humble beginnings in O’Fallon, IL, Wisper has expanded its services across southern Illinois, as well as Missouri, Kansas, Arkansas, Indiana, and Oklahoma. Today, Wisper employs more than 200 people and has grown to service more than 20,000 subscribers.
Many communities across our coverage area are considered unserved and underserved, lacking speeds of 100Mbps. As part of Wisper’s ongoing commitment to our customers, we understand internet is just as important as any other utility, like water or electricity, and should be reliable and affordable. We serve the communities we are in with customer-focused internet, always; connecting communities to the things they need the most. Wisper is driven to create opportunities that make a difference, allowing people to work and live where they want by bringing high-speed internet to places other providers won’t.
With regional offices across Illinois & Missouri, our local teams are prepared to connect you to the things that matter to you, provide elite customer support, and give you the premium internet you deserve.
Our Values
Focused on Customer Experience
True North is our customer experience. Customers are not a number, they are the reason we are here. Each customer big or small is important and our actions every day help them Love to Wisper even more.
Driven to Solution
Focus on solutions rather than problems. It means having a spirit of perseverance and not giving up easily, not stopping until a problem is solved. Even when the problem seems complex and there are many layers, not letting that stop you.
Serving One Another
What can we do to help? Seeing a need and helping before someone has to ask for it. We are servant leaders that value helping each other even when it is not our job.
Humbly Confident
Humility is freedom from arrogance, not a feeling of insecurity or inadequacy. Confidence is freedom from self-doubt, not pride or self-aggrandizement.
Life-Long Learners
We deliberately focus on the ongoing and self-motivated pursuit of knowledge. As life-long learners, we are not content to stay where we are at, but continually strive to go farther in that endless frontier known as learning.
Contact Us
SUPPORT HOURS
Mon-Fri: 24 Hours a Day
Sat: 9am – 6:30pm
Sun: 10am – 6:30pm
SALES HOURS
Mon-Fri: 8am – 7pm
Sat: 9am – 5pm
BILLING HOURS
Mon-Fri: 8am – 4:30pm
OFFICE HOURS
Mon-Fri: 8am – 4:30pm
Join our team
Wisper is a family of humbly confident life-long learners, driving to solution and continuously committing to serve one another in the relentless pursuit of a better and better customer experience.
Find your career at Wisper Internet
Do you fit our core values? If so, we are looking for you! Overall, we want you to:
- Love doing all you can for the customer
- Grow by collaborating with others
- Don’t stop until you’ve found the perfect solution
- Love learning
Full time perks and benefits
- Basic Life and AD&D
- Health insurance
- Short and Long Term Disability
- Voluntary 401k
- Generous benefit time schedule including PTO time, your birthday off and holidays
- 1 additional month paid after 7 years.