Cancelled Customer - Wisper Internet

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Home Cancelled Customer

We’re Sorry to See You Go!

Please fill out the below survey to help us improve.

We’re Sorry to
See You Go!

Please fill out the below survey
to help us improve

Δ

How long have you been a Wisper customer?

Why did you choose to cancel your service?

Poor Signal/Speed

Reliability Issues

Price

Moved Out of Service Area

Other

Please explain your reason for selecting "Other"

How likely is it for you to consider Wisper in the future?

Very Unlikely

Unlikely

Somewhat Unlikely

Somewhat Likely

Likely

Very Likely

What changes or enhancements do you think would bring you back as a customer?

Which provider did you choose to switch to and why?

Please provide any additional comments/information that can help us improve in the future.

How would you rate the ease of your service cancellation process?

Very Difficult

Difficult

Neutral

Easy

Very Easy

Was there anything about the cancellation process that could be improved?

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