The Lifeline Program
A federal program built to help people stay connected
About Lifeline
Lifeline is a federal program dedicated to making phone and internet service more affordable for low-income households. This benefit provides eligible consumers with a monthly discount of up to $9.25. Consumers living on Tribal lands are eligible for an enhanced discount of up to $34.25 per month. Eligible households on Tribal lands can also receive a one-time discount of up to $100 to assist with installation cost.
The Lifeline Program is limited to one monthly service discount and one device discount per household.
Who Qualifies for the Lifeline Program?
You qualify for a discount if you or a child:
- Participates in any ONE of these government benefit programs
- Supplemental Nutrition Assistance Program (SNAP)
- Medicaid
- Federal Public Housing Assistance (FPHA)
- Veterans Pension and Survivors Benefit
- Supplemental Security Income (SSI)
- Or your income is at or below 135% of the federal poverty guidelines
For more details, click the button below to view our informational flyer
How Do I Apply for the Lifeline Program?
ONLINE
Visit GetInternet.com to log into an existing account or create a new account to complete the Lifeline application online.
If you have a disability and need assistance with your Lifeline application, please contact the Lifeline Support Center at 800-234-9473.
Does the USAC Automatically Apply the Discount to My Bill?
No, the Universal Service Administrative Company (USAC) will not contact your internet or phone company to have the discount applied to your bill. After you qualify, choose a phone or internet company near you that offers the Lifeline benefit and sign up for service with them. You can also ask your current company to apply your Lifeline benefit to a service you are already getting if it offers the Lifeline benefit.
Enhanced Benefits for Tribal Lands
You can get a monthly discount of up to $34.25 off the cost of phone, internet, or bundled services if you live on Tribal lands. This discount consists of up to $9.25 (which is available to all eligible Lifeline consumers across the United States) plus up to an additional $25, which is available only to eligible consumers living on Tribal lands.
If you live on Tribal lands, you can get the Tribal benefit if your income is at or below 135% of the Federal Poverty Guidelines, or if you participate in one of the government assistance programs including certain Tribal assistance programs
For more details, click the button below to view our informational flyer on the Tribal Lifeline Program