What do I need to know or do before a Technician comes to my home? 

There are a few key details to ensure everything goes as smoothly and quickly as possible on the day of your installation, such as:

• On-Site Presence: Someone 18 years of age or older must be present during the installation.
• Pet Safety: Please secure any pets before our technician arrives to ensure their safety and minimize disruptions.
• Property Access: Ensure both the outside and inside areas where the technician will work are accessible and free of obstacles.
• Electricity Access: Provide access to an electrical outlet inside the building for router placement.
• Landlord Permission: If you’re in a rental property, please make sure you have permission from your landlord prior to the technician’s arrival.
• App Download: Download the Wisper Home App before the installation to save time and streamline the setup process.

What kind of equipment will be installed?

We are excited to bring you all of the equipment necessary to bring you internet connectivity. Here are a few things to expect at installation:

• Outdoor Equipment Installation: The technician will install equipment outdoors, which might include a roof-mount receiver or possibly a pole, depending on what’s needed for the best signal.

• Cabling: Cables will be secured on the outside of the building and routed inside to connect the outdoor antenna to the indoor router.

• Indoor Router Setup: The router will be set up indoors, with power and Ethernet connections as needed for your specific configuration.

• App and Device Assistance: The technician will help with setting up passwords, connecting devices, and registering the Wisper Home App.

Wisper App
Special Features

Real Time Alerts: Receive timely messages and alerts to know when devices connect to your network, any service issues, and network intrusions.

People, Places, Things: Create custom profiles for everyone in your home, assign devices to them, and create schedules or time limits to turn on or off internet access.

Filter and Block Content: Restrict or allow entire categories of the internet, specific apps, and individual websites.

Protect Your Network: Protect all devices on your WiFi network through our advanced security, including viruses, malicious websites, and network intrusions.