Wisper ISP, LLC Prices and Fees

Updated April 30, 2025

Note: Not all packages and pricing are available in all areas. Speeds are “up-to” speeds.

Internet Plans

Broadband Labels

1. RESIDENTIAL PLANS

    • Wisper Preferred (25Mbps)

    • Wisper Pro (50Mbps)

    • Wisper Extreme (100Mbps)

    • Wisper Ultra (200Mbps)

    • Wisper Max (400Mbps)

    • Fiber 100M 

    • Fiber 250M 

    • Fiber 1GB 

    • Wisper Reserve (25Mbps Backup) 

    • Wisper 4G 

    • Wisper 200

    • Wisper 400

    • Wisper 600

    • Wisper 800

*One-time Installation Fee: $100. Sign up for Autopay, get $5 off per month.

2. SMALL BUSINESS PLANS

    • Business Backup (25Mbps)

    • Business Pro (50Mbps)

    • Business Extreme (100Mbps)

    • Business Ultra (200Mbps)

    • Business Max (400Mbps)

Sign up for Autopay, get $5 off per month.

Small Business Plans Include:

      • Up to speeds
      • /30 included
      • Priority customers support phone number

Available Ad-ons

      • /28 – $50.00 per month
      • Managed Router – $25.00 per month

Small Business One-Time Installation Fees (site survey required)

      • 1- year service commitment – $200.00 install fee
      • 2- year service commitment – $100.00 install fee
      • 3+ year service commitment – FREE install

Phone Plans

1. VoIP

    • Residential with Wisper Internet – $25.00 per month

    • Residential without Wisper Internet – $30.00 per month

    • Business VoIP – $40.00 per month

    • Customer Enterprise VoIP – Quote required

Additional Fees

Fees listed below are dependent on service chosen, location availability, payment options, and other factors. May not apply to all customers. 

1. BILLING

    • Over-the-Phone Payment Processing – $4.99 per payment

    • Postal Invoice Fee – $5.00

    • Certified Postal Fee – $10.00

    • Bounced Check Fee – $25.00

    • Late Fee – $10.00

2. TECHINICAL SERVICES

    • Moving Fee – $100.00

    • Service Call – $100.00

    • Service Activation Fee – $50.00

    • Disconnection Fee – $10.00

    • Reactivation Fee – $35.00

    • Suspended Account Reconnection Fee – $20.00

    • Bucket Truck Trip Fee – $150.00

    • Fiber Transport Setup Charge – $2,000.00

    • Non-Penetrating Angled Roof Mount Installation – $100.00

    • Point to Point Setup Fee – $200.00

    • Pole Install Fee – $50.00

    • Rohn Tower Install Fee-Monthly Agreement – $2,500.00

    • Rohn Tower Install Push-Up Pole Fee – $250.00

    • Setup Charge Fee – $100.00

    • 2-Man Setup Charge – $200.00

    • Fiber Setup Charge – $150.00

    • Month to Month Setup Charge – $100.00

    • Month to Month 2 Man Install Setup Charge – $200.00

    • Month to Month Setup Charge (with AutoPay) – $50.00

    • Survey Fee – Bucket Truck/Tower Survey – $150.00

    • Wall Fish – $30 per hour

    • Wireless Pole Mount Install – $50.00

3. EQUIPMENT LOSS/DAMAGE/UNRETURNED

    • Calix Router Blast 6 – $150.00 + tax

    • Calix Mesh Extender U4M – $90.00 + tax

    • Cambium\Mimosa\Ubiquity Outdoor CPE – $200.00 + tax

    • LEAX 122A Outdoor CPE – $250.00 + tax

    • Power Over Ethernet Adapter – $35.00 + tax

    • Tarana Residential Node – $550.00 + tax