Growing Your Digital Literacy Skills in an Online World

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Why Digital Literacy Still Matters in 2025 — And How to Improve Your Skills

If you’re between the ages of 25 and 45, chances are you’ve used computers and smartphones for most of your professional life. You know how to reset a password, search on Google, and open a Zoom meeting without thinking twice.

But how many times has someone asked you, “How do I get to my email?” or “Can you help me find this online?” For many people—especially older adults or those just entering the workforce—digital skills are not second nature. And in 2025, lacking digital literacy can mean being locked out of job opportunities, education, healthcare, and even social connection.

💻 What Is Digital Literacy?

The American Library Association defines digital literacy as:

“The ability to use information and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills.”

In simpler terms, digital literacy means being able to understand and use technology confidently and safely. It includes everything from navigating the web to protecting your privacy, applying for jobs online, or joining a video call with your doctor.

We often take these abilities for granted—especially if we’ve grown up using technology—but for others, not knowing how to use a laptop, tablet, or even a smartphone can be a huge barrier in today’s world.

📶 Why Digital Literacy Still Matters in 2025

1. Job Hunting and Career Growth Are Largely Digital

According to the World Economic Forum, digital skills are now essential for over 90% of jobs in the U.S. Whether you’re applying on platforms like Indeed or building your resume on LinkedIn, knowing how to navigate these systems is key. Many interviews now take place on Zoom or Google Meet—even for hourly positions.

2. Small Businesses Rely on the Internet to Compete

Since 2020, over 70% of small businesses have increased their digital presence to survive. Without a basic website or the ability to use platforms like Facebook Business or Shopify, many rural or family-owned stores struggle to stay afloat.

3. Healthcare, Banking, and Government Services Are Online

Telehealth visits, online banking, and digital tax filing are now the norm. If someone doesn’t know how to schedule a virtual appointment or access secure portals, they risk missing out on vital care and services.

4. Social Connection and Mental Health

Staying connected with family and friends—especially across distances—depends on being comfortable with tools like email, messaging apps, video calls, and social media. Digital confidence can reduce feelings of isolation, especially for seniors.

5. Remote Work and Learning Aren’t Going Away

As of 2025, nearly 30% of U.S. employees work remotely in some capacity. Whether you’re learning new skills, applying for jobs, or just working from home, digital literacy helps you stay competitive and connected.

Where to Learn Digital Skills in 2025

The good news? You can improve your digital literacy at any age. There are many free or affordable resources available both online and locally.

Online Learning Platforms

  • Microsoft Learn – Free courses on Microsoft Office, cybersecurity, IT support, and more

  • Google Digital Garage – Free training in digital marketing, career skills, and tech tools

  • Coursera – College-level courses, including computer basics and business tech (some free)

  • LinkedIn Learning – Personalized learning paths for career growth

Community Resources

  • Local libraries and community colleges often offer beginner courses in computer skills, email use, social media, and even coding.

  • Many schools, senior centers, and nonprofit groups also provide digital literacy workshops throughout the year.

Pro Tip: If you’re a Wisper customer, check out our Wisper Home App, which includes helpful tools and resources to improve your online experience, including antivirus protection, parental controls, and Wi-Fi management features.

Final Thoughts: It’s Never Too Late to Learn

Digital literacy isn’t just a buzzword—it’s a skillset that unlocks opportunity, independence, and connection in today’s world. Whether you’re helping a family member navigate their first smartphone or building your own skill set for a career change, the ability to use technology confidently is one of the most important tools you can have in 2025.

At Wisper Internet, we’re committed to helping bridge the digital divide in our rural communities. Reliable internet is just the beginning—we want to help our customers thrive online.

Ready to Get Started?

Explore digital learning resources, ask your local library about available workshops, or check out Wisper’s blog and social channels for tips and tutorials.

Let’s keep growing together—one skill at a time.