Why Is My Internet So Slow? Explaining Throttling & Data Caps

Picture this: You’re sitting down for a family Netflix night, and midway through the movie, things begin to hitch up and start buffering. You troubleshoot and troubleshoot, but nothing you do seems to fix things. 

What happened? 

If you haven’t switched to Wisper, it’s possible you’ve hit your data cap and are now being throttled. What does this mean, why is your internet provider doing this, and how can you prevent this from happening? We’ve got all the answers. 

 

What’s a Data Cap?

A data cap is a limit on the amount of data you can use, a number set by your internet provider. Whenever you reach that cap in a given month, your provider will throttle your data, reducing your speed until your cap refreshes the next month. Internet service that was zippy one day will be sluggish the next, and you’ll be left wondering why.

Even worse, some providers won’t throttle you, but will force you to pay extra fees for the amount of data you used over the cap. This can be a nasty surprise when your monthly bill comes in the mail.

Data caps and throttling can be annoying and stressful to deal with, especially if you rely on your home internet for work, school, or entertainment. It makes you count megabytes like you’d count calories, always worrying if that next thing is going to hit your cap. This is doubly hard for rural users, who already have limited internet options available to them. It’s like you’re being punished twice, just for trying to enjoy the internet service you paid for.

 

What’s Eating Up My Data?

There are lots of data-hungry things you may be using your internet for. Here are some examples:

  • Video calls like Zoom or Teams
  • Cloud backups for your phones or tablets
  • Streaming video like YouTube or Netflix
  • Online gaming or large downloads of game content

It’s easy to blow right past your cap with even ordinary internet use. And oftentimes, you won’t even realize you’re close to your cap until it’s too late. 

Want to Avoid Data Caps? Switch to Wisper!

At Wisper, we give our customers unlimited data on all our internet packages, meaning the speed you get on the last day of the month is exactly the same as the speed you get on the first day of the month. We believe you should just be able to enjoy the internet you’re paying for. – no caps, no counting, and no stress. 

Ready to make the switch and live the data cap free lifestyle? See if Wisper is available in your area. We’d love to welcome you into our neighborhood.